Hot Tub Shop

Great in-depth service of our hot tub which hasn’t been serviced for 3 years. Really impressed by the efficiency. Grant was friendly and knowledgeable. Would definitely use for further services in the future.

Nicely laid out store with staff who allowed you to shop in peace. Quality products which are reasonably priced. Excellent car parking

Very well stocked, helpful and friendly local pool store. We moved to a house recently that happened to have a pool and not having had one before meant I needed some advise. I went on a Saturday morning and was given so much time and advice with no obligation whatsoever to purchase anything. They're not the cheapest when compared to online offerings, but they do run a loyalty scheme and you won't get anywhere near the level of advice from a website, so given they also have a shop to run it's acceptable to pay a little more for chemicals etc.

Thanks for responding to my star review. My one star was based on my experience as a customer and not as a fake review as you would like to believe. Unfortunately the service I received was terrible and I do not give out bad reviews lightly, and wouldn't waste my time putting up fake reviews in first place. It is actually rude to accuse someone of posting fake reviews without any basis as you have done to me. I sadly I have to agree with a previous review that you are in fact cowboys. You have even got your staff to post reviews on here to get your stars up. Apart from that being against Google review policy it is deliberatly misleading potential customers. That alone raises serious questions about your companies integrity. My advice to anyone reading this is steer clear, there are better places out there that will treat their customers as people and not £ signs.

Not a straightforward installation but Jason and his team removed the old hut tub and installed the new one with the minimum of fuss.if you’re looking for a quality hot tub at a fair price with excellent service I have no hesitation in recommending Farmhouse Spas.

Very friendly company to deal with and great service and prices 5 stars

We are well impressed with the service we have received from both Hydropool Devon and Hydropool Bristol.Carl and Josh from Hydropool Devon have both been very helpful. Following my request for a brochure, Carl followed up with a phone call and answered some of my queries regarding owning a hot tub and provided us with some very informative videos. I expected to be put under pressure to make a purchase, but there was no pressure put on us whatsoever. And Josh has provided good after care customer service, phoning to ensure we were happy with our purchase and saying on several occasions that if we have any queries or need any help, both him and Leon from Hydropool Bristol were only a phone call away.Leon from Hydropool Bristol has been just brilliant – we cannot praise him enough. He was so helpful and knowledgeable about each hot tub that he showed us, again no pressure. Once the hot tub we chose was delivered, Leon set the hot tub up for us, then spent time to explain the chemicals and how to use them, amongst other things. He is so enthusiastic and was very patient, ensuring he did not leave us until we confirmed we felt happy with the advice he had given. He has been amazing post installation by providing support both on the phone and by visiting when we queried things it turned out we had not been entirely sure about.What I like about Hydropool as a whole is the staff are both friendly and professional and seem to work well as a team. They arranged everything right through to organising a Hi-Ab crane to lift the tub over the wall and garden shed to its final destination. The communication between Hydropool Devon and Hydropool Bristol to make our dream of owning a hot tub happen for us was very impressive. We can’t praise them enough.

Absolutely delighted with our Hot Tub, the service and advice received from first speaking to Denise to installation of our Hot Tub was outstanding! It was obvious i'd done the right thing by placing my order with a small family business who actually care about their customers! I wouldn't hesitate to recommend them to anyone.

Wow! I cannot recommend this company enough - Sam was so helpful and accommodating. Alan came round to set up and he was so lovely, especially when I couldn't decide where to put the tub :) nothing was too much trouble. The next day I had a user error and they couldn't have resolved it any quicker. Thank you so much for making my husbands 40th birthday extra special. What a fantastic local business!

Nice showroom and very friendly staff, very helpful.