Used Musical Instrument Shop

Very knowledgeable staff. Helpful, polite, confidence inducing.Huge stock of musical equipment. Price matching. So an easy stressful shopping experience for me.

Fantastic shop! Very caring staff, eager to please always helpful!

I'm only rating this place a 5 because there is no option ro rate it a 6. All the trad instruments you could ever want. I.e. all the stuff you never find at music instrument stores you find at Hobgoblin. Oh and the friendliest people ever.

My daughter takes lessons here, she really enjoys it and looks forward to her Sunday lessons. She’s a shy person and Tom has been brilliant with her, making her feel comfortable also allowing me to sit in lessons with her to make her feel more at ease and as a bonus I get to listen to what she is learning, I am so impressed, he packs so much into a lesson and they have kept the price of lessons as cheap as they can, the price is more than reasonable. It seems important to them that their pupils are relaxed and having fun in their lesson. Jamie and Bob have been very helpful, they take the time to talk about the instruments and give you a bit of knowledge. They are an approachable bunch with a nice sense of humour and a joy to be around. They are always happy to help with any enquiries with a polite and easy going manner. I would definitely recommend lessons here, I would give them more stars if I could. Well done to the team, you’re all doing amazing, keep up the positive vibes.

Just want to thank the staff at PMT Newcastle especially Lewis. I bought a Taylor 314 last year which developed a slight problem. The staff were very helpful and eventually we sent it back to the Taylor factory in the Netherlands.On receiving the guitar back I was a bit paranoid about the sound problem returning. The staff at PMT Newcastle were again great. They spent over an hour with me while I and them played my guitar through a similar Pa to mine to make sure I was totally happy with the sound of the guitars and at the same time giving me a tutorial on my new t4s which I’d purchased there 2 weeks earlier.If you want excellent after service then I’d strongly recommend the staff at PMT Newcastle and also Taylor Guitars.

Had good experiences a few years ago, but Sunday obviously isn't the day to go. Only saw two staff and despite standing around waiting for 25 mins had no luck getting any service. Shame, was there to buy.

Excellent service, I dropped my son’s ukulele in for restringing and a bit of bridge maintenance and it was ready the following day. Fascinating shop, it’s like being transported into a Dickens novel.

I can 100% recommend Harmonics Music for any guitar related work!They did an absolutely amazing overhaul of my late Father in Laws guitar. Being a 1960s guitar the electrics failed and needed replacing. Guys at Harmonics did a complete rewire and it plays better than ever.Amazing team, highly recommended.

Helpful staff. I popped in for some bass strings and advice, they were more than happy to help out with all of my questions.

I have spent a lot of money at PMT, but recently made a mistake purchasing an item because of misleading information, and they wouldn't refund me when I came back to return it. They didn't even listen to me. They gave me a gift card instead to use at their store. This is the last time I'm ever buying anything from PMT.